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A Bank Manager Shamed an Old Man — Hours Later, She Lost a $3 Billion Deal. On a sticky Tuesday morning in Dallas, Henry Whitman—an elderly, retired steelworker in his late seventies—slowly made his way into Crestfield National Bank. His cane tapped rhythmically against the smooth marble floor as he approached the front desk. Henry wasn’t a man of wealth; he relied on a modest pension and Social Security to get by. But that day, he needed to withdraw $2,000 in cash to cover an urgent roof repair

A Bank Manager Shamed an Old Man — Hours Later, She Lost a $3 Billion Deal. On a sticky Tuesday morning in Dallas, Henry Whitman—an elderly, retired steelworker in his late seventies—slowly made his way into Crestfield National Bank. His cane tapped rhythmically against the smooth marble floor as he approached the front desk. Henry wasn’t a man of wealth; he relied on a modest pension and Social Security to get by. But that day, he needed to withdraw $2,000 in cash to cover an urgent roof repair