Social Security Customer Service

AARPChantel Boyens and Jack Smalligan Urban Institute

Social Security Customer Service Challenges: Causes, Impacts, and Solutions

This report explores the causes of Social Security Administration’s (SSA) customer service challenges, examines their impacts on people utilizing these services, and highlights ways to improve SSA performance.

Jul 23, 2024

Social Security Benefits

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What to know as Social Security unveils cost-of-living adjustment for 2026

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Social Security 2026: New Rules & Changes You NEED to Prepare For

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What Social Security's 2026 COLA benefit increase means for you

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Top videos

Video: Two Ways Social Security Customer Service is Changing

AARPTamara E. Holmes Sharon

6 months ago

1:11

Tell your lawmakers: Make sure customer service is improved with oversight of the Social Security Administration. Write to them now at: http://spr.ly/6180OzGkQ | AARP Advocates

FacebookAARP Advocates

687 viewsApr 12, 2023

0:08

We earn Social Security throughout a lifetime of hard work — and we should be able to get the customer service we need. Tell Congress: Strengthen Social Security customer service! Send your message here 👉 http://spr.ly/61832x1SU #WeEarnedIt | AARP Montana

FacebookAARP Montana

2K views6 months ago

Social Security Account

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How Do I Set Up A “My Social Security” Account?

YouTubeAARP

192.6K views6 months ago

2:28

What is my Social Security?

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14.8K views6 months ago

1:22

How to Create a My Social Security Account (Step-by-Step Guide)

YouTubeAARP Answers

13.6K viewsMay 11, 2021

Video: Two Ways Social Security Customer Service is Changing

6 months ago

AARPTamara E. Holmes Sharon Jayson and Martha …

1:11

Tell your lawmakers: Make sure customer service is improved wit…

687 viewsApr 12, 2023

FacebookAARP Advocates

0:08

We earn Social Security throughout a lifetime of hard work — and we s…

2K views6 months ago

FacebookAARP Montana

1:12

Hold the Line? Not Anymore: Social Security's Customer Service Upgr…

5 months ago

Microsoft NewsMoney Talks News

2:13

5.8K views · 407 reactions | Social Security’s customer service is so…

2.7K views3 weeks ago

FacebookSocial Security Works

How can I get help from Social Security?

2 months ago

AARPAndy Markowitz and Phil Pruitt

2:19

Complaints on the rise over customer service at Social Securit…

11 months ago

6abc PhiladelphiaNydia Han,Heather Grubola

3:03

Salt Lake City Social Security Office 175 East 400 South, Salt Lake City…

9 months ago

ssofficelocation.com

Springfield Social Security Office 3112 Constitution Dr, Springfield, I…

9 months ago

ssofficelocation.com

3:05

San Diego Social Security Office 1333 Front Street, San Diego, Calif…

9 months ago

ssofficelocation.com

3:20

What Are The Social Security Customer Service Phone Hours? …

5 views3 months ago

YouTubeCounty Office

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Baltimore Social Security Office 5235 King Avenue, Baltimore, Mar…

9 months ago

ssofficelocation.com

1:08

2.8K views · 117 reactions | What does Social Security mean to...

1.1K views3 weeks ago

FacebookAARP Advocates

My Social Security Self-Service Portal - Social Security Board, Beli…

7 months ago

socialsecurity.org.bz

0:49

188K views | Reel by Social Security Works

94.9K views1 week ago

FacebookSocial Security Works

1:22

How to Create a My Social Security Account (Step-by-Step Guide)

13.6K viewsMay 11, 2021

YouTubeAARP Answers

1:05

10K views | Reel by Social Security Scotland

10.1K views1 week ago

FacebookSocial Security Scotland

1:30:15

Social Security Customer Service and Funding Challenges: Causes, …

433 viewsOct 23, 2024

YouTubeUrban Institute

3:01

Austin Social Security Office 5508 Hwy 290 West, Austin, Texas 78735

78.8K views9 months ago

ssofficelocation.com

Social Security to End Applying for Benefits by Phone

6 months ago

AARPAndy Markowitz

0:18

Social Security Administration to require in-person identity checks f…

7 months ago

Microsoft NewsWHAS-TV Louisville

Social Security customer service is in crisis mode for people with disa…

May 14, 2024

suntimes.com

14:25

Social Security Customer Service Changes

6 months ago

YouTubeAARP Illinois

With Social Security Customer Service in Crisis, AARP Urges Fixes

6 months ago

AARPEmily Paulin

0:54

Georgetown Social Security Office 3010 Williams Dr, Georgetown, Te…

9 months ago

ssofficelocation.com

2:28

Here's why you should hang up immediately when Social Security …

Apr 2, 2021

kens5.com

0:10

1.2K views | Reel by AARP New York

325 views1 week ago

FacebookAARP New York

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2.5K views · 90 reactions | If you receive a call from someone sayin…

2.6K views2 weeks ago

FacebookUSAGov

Auburn Social Security Office 600 Turner Street, Auburn, Maine 04210

9 months ago

ssofficelocation.com

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