Handling Difficult Calls - Managing Emotions and Tips to Stay Calm in Calls | FREE TRAINING
11:15
Find in video from 04:31Tips for Handling Difficult Calls
Handling Difficult Calls - Managing Emotions and Tips to Stay Calm i…
7.3K viewsApr 17, 2023
YouTubeRea Ninja
5 Ways to Build Rapport With Your Callers
1:43
Find in video from 01:26Conclusion and Call Coach Support
5 Ways to Build Rapport With Your Callers
51.8K viewsSep 19, 2019
YouTubeCallSource
Customer Connections: Handling Angry Callers
3:27
Find in video from 00:03Introduction to Angry Callers
Customer Connections: Handling Angry Callers
36.3K viewsFeb 4, 2020
YouTubeExpress Employment International
Basic Call Handling Tips | Customer Service (With Sample Call Flow)
18:20
Find in video from 0:00Introduction to Call Handling Tips
Basic Call Handling Tips | Customer Service (With Sample Call Flow)
580.7K viewsJul 4, 2018
YouTubeRea Ninja
How to De-escalate Calls with Angry or Agitated Customers
7:07
Find in video from 01:00The Unusual Call
How to De-escalate Calls with Angry or Agitated Customers
205.7K viewsAug 1, 2016
YouTubeMyra Golden
How to handle a difficult conversation
1:38
How to handle a difficult conversation
3.1K viewsFeb 29, 2024
YouTubeNSPCC
Conflict Resolution: Phone Skills Training
2:00
Conflict Resolution: Phone Skills Training
151.7K viewsAug 17, 2015
YouTubeCanity
19:59
Find in video from 0:00Introduction to Difficult Conversations
How to be great at difficult conversations | Fran Kershaw | TE…
120.9K viewsFeb 13, 2024
YouTubeTEDx Talks
5:42
Find in video from 00:04Introduction to Handling Angry Callers
Handling Angry Callers | Online Call Center Agent Soft Skills Part 3
56K viewsAug 26, 2020
YouTubeBenchmarkPortal
5:06
Find in video from 00:10Calling Express Delivery Services
Controlling Difficult Customers: Mastering Call Center Role Play C…
8.1K views11 months ago
YouTubeSingle Step English
6:02
Find in video from 02:54First Call: Difficult Customer Situation
MOCK CALL PRACTICE: Difficult Customer Situation | Interactive S…
268.7K viewsAug 15, 2018
YouTubeRea Ninja
3:37
How to Handle Rude or Agressive Customers
811 viewsJul 4, 2024
YouTubeCustomersFirst Academy
13:53
Find in video from 03:02Five Top Tips for Dealing with Irate Customers
How To Deal With Irate Customers (With Mock Call Sample)
133.8K viewsJul 13, 2018
YouTubeRea Ninja
5:21
Find in video from 01:05First Call: Ashley's Frustration
MOCK CALL PRACTICE: Handling An Irate Customer (SAMPLE DSA…
849.4K viewsOct 24, 2018
YouTubeRea Ninja
5:36
How to Handle Awkward Calls | Online Call Center Soft Skills Part 37
360 views5 months ago
YouTubeBenchmarkPortal
9:44
Dealing with Customers
Jul 6, 2022
YouTubeCanity
8:34
Find in video from 00:16Calling the Superstore
English for Call Centers 🙋🏻‍♀️ | Role Play Practice | How to Speak with …
140K viewsNov 23, 2021
YouTubeSingle Step English
0:59
Dealing with Angry Customers - Abusive Language
193.2K viewsMar 24, 2016
YouTubeCanity
12:43
Find in video from 02:54Tips and Reminders for Handling Calls
MOCK CALL PRACTICE: Healthcare Insurance Customer Service | Wit…
291.2K viewsAug 20, 2019
YouTubeRea Ninja
6:14
Find in video from 00:51How to Deal with Difficult Customers
How to Handle Difficult Customers (How to Deal with Angry Customers)
2.1K views11 months ago
YouTubeSimply Unique Coaching
3:08
Tips On How To Handle Difficult Customers In Call Center
64.2K viewsMay 2, 2016
YouTubeOutbounders TV
5:44
How to Handle Abusive Callers | Online Call Center Soft Skills Part 39
1 month ago
YouTubeBenchmarkPortal
5:27
Find in video from 00:10Calling Brightstar Services
Resolving a Confusing Billing Issue | Call Center English & Customer …
8.2K views11 months ago
YouTubeSingle Step English
17:02
Find in video from 10:16Calling by First Names
How to Handle Irate Customers in a Call Center (WITH SCRIPTS)
191.4K viewsApr 6, 2021
YouTubeKwestyon
2:47
CORPORATE VIDEO- Dealing with an Angry Customer Training
569.6K viewsFeb 10, 2016
YouTubeJMC The Director
2:00
Find in video from 00:34Make Practice Calls
Five Tips for Overcoming Phone Anxiety
246.9K viewsOct 12, 2018
YouTubeLearnFree
6:04
Find in video from 0:00Introduction to Customer Handling
Mastering Customer Service: Role Play Training for Call Center Agen…
178.5K viewsJan 3, 2024
YouTubeSingle Step English
6:20
Find in video from 0:00Introduction to Customer Calls
Irate customer: 7 tips How to Handle Angry and Abusive Customer Calls
16.5K viewsAug 31, 2022
YouTubeCloudTalk
15:46
Find in video from 02:24Importance of Call Handling
CALL HANDLING MISTAKES You Should Avoid | Call Handling Tips …
8K viewsDec 18, 2020
YouTubeRea Ninja
3:34
Find in video from 0:00Introduction to Difficult Conversations
8 Tips for Handling Difficult Conversations
167 viewsJun 6, 2023
YouTubeQuiver Management
See more videos
Static thumbnail place holder