Nearshore Americas - Serving the Digital Supply Chain of the …
“I don’t believe more than 1% of CEO-level execs in the industry have taken calls,” Jim Ryan, founder of OutPLEX told us recently. Starting from the proverbial ‘bottom’, Ryan has served in …
“Dominican Republic Leads LatAm Employment Growth”: ECLAC
The Dominican Republic recorded the highest employment growth in Latin America during the first half of 2024, while Costa Rica and Peru experienced declines, according to data from the …
Call Center Crisis: AI Integration Leaves Agents on the Brink
A few weeks ago, a Filipino BPO worker sparked a heated discussion on Reddit with a chilling prediction: “I keep saying this… AI will replace the BPO industry.” For many in the sector, this …
Everise Bags CGS’ Healthcare Division and 8,000 Employees
Currently, CGS employs more than 15,000 people. Over half will move to Everise. Led by industry veteran Sudhir Agarwal, Everise reached a valuation of US$1 billion in 2023. The company …
Tech Pros Seek New Roles Amid Rising Dissatisfaction
A growing number of tech professionals are pursuing new job opportunities, driven by dissatisfaction and burnout, according to a survey by Dice, a DHI Group division.. Key findings …
Uncertain Future for Honduran Rival to Panama Canal
Jan 11, 2024 · Honduran President Xiomara Castro has cast a shadow of doubt on his country’s ambitious US$20 billion transoceanic railroad project, calling for a comprehensive feasibility …
Dan Lang, a Beloved Champion of Impact Sourcing Near and Far, …
Dan Lang, a longtime employee at Sutherland Global Services and widely admired for his work in impact sourcing, passed away suddenly last week. He was 60 years old and based in …
EPAM Buys Neoris in $630 Million Deal - Nearshore Americas
In a major strategic move, global IT consultant EPAM Systems secured a US$630 million deal to acquire Neoris, one of Latin America’s top technology service providers.. Founded in 2000 by …
DXC Technology Confirms Takeover Bid From a “Financial Sponsor”
Oct 10, 2022 · DXC Technology was formed in 2017 following the merger of Computer Science Corp. and the Enterprise Services business of Hewlett Packard Enterprise. It expanded two …
Reasons to Doubt the Latest Travel Warnings from US Bureaucrats
Travel warnings issued by the U.S. State Department tend to generate more questions than answers. The newest list of ‘concerning’ countries in Latin America and the Caribbean is …