Healthcare Call Centers Shift to Resolution-Focused Scorecards

Most healthcare call centers still evaluate agent performance using narrow, speed-focused metrics, despite industry data ...

PBMs and access to prescriptions | Patients in rural communities say they're caught in the middle

Jennifer Jarvis helps take care of Central City’s park and veterans monument, but depends on her 20 medications – which she can no longer get filled at the local pharmacy in town, ...
KARE 11

Allina clinicians authorize bargaining team to call another strike

MINNEAPOLIS — Doctors, nurse practitioners and physician assistants at Allina Health clinics have authorized their bargaining team to call another strike as contract negotiations slow after earlier ...
Mashable

White House uses 'Call of Duty' clips to brag about war in Iran

The White House X account is posting military hype reels with "Call of Duty" highlights. Credit: Bonnie Cash / UPI / Bloomberg via Getty Images The White House is using clips from popular video game ...
Center on Budget and Policy Priorities

Health Savings Accounts Can Be a Bad Deal for Low-Income Marketplace Enrollees

Recent federal policy decisions by congressional Republicans and the Trump Administration have made health care even more unaffordable for millions of people. In the wake of their actions that have ...
The Maui News

Kaiser healthcare workers call for employer to return to bargaining table

LOS ANGELES, CA — As health care workers continued to hold the line in the fourth week of striking, 31,000 nurses and health care professionals with United Nurses Associations of California/Union of ...
Seeking Alpha

Sonic Healthcare Limited (SKHHY) Q2 2026 Earnings Call Transcript

Good day, and thank you for standing by. Welcome to Sonic Healthcare's Financial Half Year Ended 31 December 2025 Conference Call. [Operator Instructions] Please be advised that today's conference is ...