At SXSW in Austin, a new reservation system seemed to promise shorter lines. Instead, some festivalgoers say it has made ...

Inbound phone support is an undervalued customer service tool. Here is how to turn phone support into a source of customer ...

USA TODAY and Plant-A Insight Group have partnered to identify financial services companies with the best customer service. The list honors the top 500 companies in the sector. Managing finances can ...

Verizon users are suffering outages impacting voice and data services, the company confirmed on Wednesday. Verizon announced in a statement on social media that its engineers are aware of the ...

SINGAPORE--(BUSINESS WIRE)-- 8x8, Inc. (EGHT) (NASDAQ: EGHT), a leading global business communications platform provider, has acquired Maven Lab, a Singapore-based leader in mobile marketing and ...

PROVIDENCE, R.I. (WPRI) — Phone and public-address system outages at four district schools last year prompted the Providence Public School Department to seek a contract for additional technical ...

The Social Security Administration (SSA) has said its phone service has improved markedly in 2025 after a Democratic lawmaker called for a review of its customer service operations. A review by the ...

Nicholas Merrill has spent his career fighting government surveillance. But he would really rather you didn’t call what he’s selling now a “burner phone.” Yes, he dreams of a future where anyone in ...

The popular YouTuber, who is worth $1 billion, plans to leverage his massive audience of over 450 million subscribers to sell a new service. Jimmy Donaldson, also known as MrBeast on YouTube, has over ...

You know when your phone is somewhere in the house, but you don't know where? That's where “Find my phone” capability comes in handy. Just ask a nearby family member or friend to use the feature built ...

ISO/IEC 27018 implementation underscores 8x8’s commitment to responsible data practices and trust in cloud communications ISO/IEC 27018 establishes strict requirements for how cloud service providers ...