National Grid said the monthly bill of an electric customer using 600 kWh will increase from $179 last winter, to about $293 for this winter.

As of August 2024, National Grid said about 160,000 customers in Massachusetts received the discount rate. The company estimates that about 390,000 households in its territory are likely eligible.

Massachusetts utilities company National Grid is once again the target of criticisms from customers over billing practices.

BOSTON — National Grid -- the state's largest gas utility -- is being hit with millions of dollars in penalties from Massachusetts for "systemic" and "inexcusable" customer service failures.

The Department of Public Utilities is ordering National Grid to fix "severe billing errors" affecting thousands of its gas customers in Massachusetts. The agency says about 35,000 gas customers ...

The DPU says the utility company can not charge more than 60 days of backpay after months of billing failures thousands of customers, according to NBC Boston. In a letter, they said that National ...

National Grid was approved for an 11 to 13% increase. For Eversource, the approved spike was 25 to 30%. As WBZ-TV reporter David Wade found , while gas prices have had slight increases, delivery ...

The state’s offshore wind ambitions face fresh delays, pushing deadline for new power purchase agreements at least to year’s ...

Leap, a leading virtual power plant (VPP) platform, and National Grid, one of world's largest energy utilities, today (June 26) announced the expansion of their grid services collaboration . . .

National Grid was approved for an 11 to 13% increase. For Eversource, the approved spike was 25 to 30%. As WBZ-TV reporter David Wade found , while gas prices have had slight increases, delivery ...