New vehicle owner satisfaction continues to increase and these owners are more passionate about their vehicles than ever.

In a luxury market dominated by German and American nameplates, it might come as a shock to many that J.D. Power has crowned ...

The J.D. Power Automotive Performance, Execution and Layout (APEAL) study is meant to measure how vehicles deliver a positive ...

Mortgage servicers received an overall satisfaction score of 596, down 10 points compared to the 2024 iteration of the J.D.

With the average 30-year mortgage rate in the United States continuing to hover near recent highs of 6.8%, 1 homeowners might ...

With the average 30-year mortgage rate in the United States continuing to hover near recent highs of 6.8%, homeowners might ...

The overall 2025 average customer service satisfaction score for servicers is 131 points below that of mortgage originators, J.D. Power said, 596 versus 727.

Since 1968 J.D. Power has been ranking cars based on consumers’ actual driving experiences. The J.D. Power rating system bases itself on an independently funded and unbiased survey taken by v… ...

J.D. “Dave” Power, Quality Survey King, Has Passed More than half, 51%, of those surveyed are in the low-trust category, JD Power says, while 15% have the highest level of trust and 34% have ...

J.D. Power will now have access to billions of actual auto service records and analysis of those records after acquiring U.K.-based We Predict. Newsletters Games Share a News Tip.

The J.D. Power EV Index is an analytics tool to benchmark the growing EV market in the United States. It tracks millions of data points aggregated into six categories—interest, availability, adoption, ...

The J.D. Power trade-in value methodology is based on Power Information Network (PIN) data. It processes detailed transaction data in real-time from more than 16,000 dealerships across North America.