Satisfaction in broadband providers’ customer service has remained low between November 2023 and November 2024, sitting at ...

Customer service satisfaction in energy companies’ has improved in the last six months, reaching +58, a seven point increase.

A poll of 2,000 adults has found the most common complaints about customer service - and it turns out many people avoid ...

A survey of 2,000 adults has exposed the main irritations ... Alarmingly, over a quarter admitted they can't recall their ...

UK savers are open to AI playing a role in pension customer support, they are not ready for automated experience.

Provenir survey reveals 60% of financial services organisations face model deployment hurdles while half plan increased investment in AI decisioning tools ...

UK savers are open to AI playing a key role in pension customer support, but would rather a hybrid approach than a fully ...

Last year, banks closed a total of 1,043 branches , leaving communities with dwindling local services. The bloodbath of ...

THE nation’s broadband providers have been ranked from best to worst on reliability. A survey conducted by Broadband Genie, involving 3,200 broadband users nationwide, has shed light on ...

Additionally, Samsung Electronics' 'Bespoke AI Family Hub' refrigerator received top marks in 'the best refrigerator' ...

Watch: The rise of software development firm Spyrosoft The business mantra for British software developer Andrew Radcliffe ...

According to the bi-annual British Vehicle Rental & Leasing Association (BVRLA) leasing broker survey, business contract hire is the main driver for the sector, representing 95% of the business ...