Many cities, like Seattle, have added 911 nurse lines in recent years. But some have equipped their systems with more ...

Experts say differences in nurse line oversight, response-time standards and dispatch protocols across U.S. cities could affect how quickly patients receive care ...

A Seattle woman waited more than 10 hours for a nurse-ordered ambulance, raising concerns about the city’s 911 nurse triage system and response standards.

Seattle no longer is capping ambulance wait times for certain 911 patients, tracking those waits or penalizing its contractor ...

TORONTO — Seven times over the past two winters, doctors, nurses and staff in the emergency department of a downtown Toronto hospital took a moment of silence after a patient, often a Jane or John Doe ...

Many Toronto hospitals' emergency rooms become de facto shelters for those who do not have a home. No doctor wants to discharge a patient into the cold, especially at night in the heart of winter. So ...

Weeks after the woman repeatedly called Seattle 9-1-1 for an ambulance, her decomposing body was found in her bedroom.

Dad-of-two Nick Apperley, who is living with Motor Neurone Disease, "gets up every morning positively" to try and make a ...

Dr. Lara-Ly Hendrickson is the younger sister of the late Toni Tedder, who was brutally stabbed to death on July 28, 1990, in her family’s Clarkston home.

Our bodies are incredibly intricate biological machines, and like any complex system, they break down. Sometimes it’s due to ...

Dozens of doctors have signed an open letter to the prime minister, pleading for change to the access of treatments.

Dr Brian Elmore witnessed a public health crisis unfold at the border near El Paso. He reflects on why it was like a ‘perverse Groundhog Day’ ...