Not according to the data. Here’s how to fix that. by Vikas Mittal, Alessandro Piazza, Sonam Singh and Ashwin Malshe Most companies work hard to get close to customers. Managers also regularly compare ...

A new journo was given an assignment yesterday to attend a launching at Hela Two in Waigani. All good, she rushed off to Waigani, took the lift and sped up, up and away. Bingo, doors open, she rushes ...