Kenya held talks with Germany's call center association CCV, whose 336 members come from an industry employing 560,000, as it courts BPO investment.

U.S. employers announced 43,994 job cuts in October 2026, the lowest for the month since 2023, as seasonal hiring plans rose ...

Iraq's Health Ministry is not renewing Apex Health's hospital management contracts in Karbala and Dhi Qar, handing the ...

The Office Gurus told Select VoiceCom staff in Cebu and Davao that pay and existing benefits remain unchanged in the ...

IBPAP president Celeste Ilagan says the Philippine BPO industry is still growing as AI automates entry-level work and bigger players buy smaller firms.

Singapore retrenchments rose to 4,800 in the third quarter of 2026, the most since 2020, even as total employment grew by ...

Federal digital services firm Oddball has bought Synaptic's Salesforce business, adding an Agentforce AI practice for U.S.

U.S. quits rose to 3.4 million in September 2026 while job openings were little changed at 7.5 million, the Bureau of Labor ...

RSM US Integrated Services India has opened a 100,000 sq ft Hyderabad office for its global capability center after headcount ...

NIIT Learning Systems has acquired Plano, Texas-based Bluewater Learning for up to $17.6 million, including performance-based ...

Lifted, an Upwork company, has acquired Berlin-based employer of record WorkMotion for about $129.7 million in cash, funded ...

Transcom has opened its first site in Quezon City, on the twelfth floor of the Giga Tower in Bridgetowne, its seventh in the ...