Wells Fargo refuses to refund $28K tax payment after mail thieves steal, alter, cash Bay Area homeowners' check. Here's the big bank's reasoning

This isn't an isolated incident, and it's not the first time Wells Fargo has been at the center of a disputed fraud claim.

Wells Fargo denies Bay Area homeowners $28K refund after check altered, cashed by mail thieves

Mail thieves stole a couple's Santa Clara County property tax payment from the mail, wrote in their own name and cashed the ...
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Los Altos Couple Says Wells Fargo Left Them Holding The Bag After $28K Tax Check Heist

Jody and Paul Glaser of Los Altos say a nearly $28,000 tax check was changed and deposited by someone else, forcing them to ...
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Check Your Mailbox: Wells Fargo Settlement Payments Have Begun

During the COVID-19 pandemic in 2020, many individuals were stuck at home, countless people lost their jobs and financial situations for many were strained, to say the least. Mortgage lenders often ...

Wells Fargo refuses to refund $28K tax payment after thieves steal Bay Area homeowners' check. Here's the bank's reason

So they pulled up the check image online and saw someone else's name where the county tax collector's should have been. "Clearly, the check had been altered, and cashed by somebody else," Paul told ...