Are you user friendly? What is it like for people to work with you? Sergei*, a partner in a personal services firm, was told by his managing partner that his colleagues found him “not user friendly.” ...

Improving a business’s user experience can be a tricky endeavor. While the right product or service can entice droves of people to purchase, one wrong move can turn both current and potential ...

When creating software and apps, businesses should strive for a user experience that doesn't exploit others. Here's how to ...

User experience is changing as AI improves design and research, leading to smoother, more engaging interactions that create trust and connection. Both user experience (UX) and artificial intelligence ...

Brands and businesses must balance optimizing their online presence through SEO with providing an excellent customer experience. This raises the question – can SEO redefine client experience, or does ...

What is Human-Computer Interaction and User Experience? Whether we’re typing on a keyboard, swiping a smartphone, or asking a home speaker to play a favorite dance mix, we interact with computers and ...