Southwest, Baggage Fees
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Southwest Airlines' CEO told investors in a July 24 earnings call that the airline could eventually open its own lounges.
Southwest Airlines has already made several high-profile changes for its customers over the past several months, ending its beloved "bags fly free" policy and scrapping its longstanding open-seating policy.
Dallas-based Southwest Airlines is on target to reach its financial goals after it reported higher-than-expected revenues from checked bags.
Starting Jan. 27, Southwest Airlines passengers will get assigned seats for the first time, marking a major shift in the carrier’s business model.
Southwest Airlines will launch assigned seating in January amidst implementation of extra fees, legroom changes and boarding process changes.
Southwest Airlines will officially end its decades-old open seating policy and introduce assigned seating starting January 27, 2026.
The airline’s shares edged down 0.6% following the results as investors digested both the earnings miss and the company’s updated guidance. Southwest’s adjusted earnings per share of $0.43, which excludes special items, still fell below analyst expectations.