A proposed law would require certain city stores to staff one employee at every three self-service checkout kiosks.

Add Yahoo as a preferred source to see more of our stories on Google. At a grocery store in Dorchester, a “worst case scenario” took place at the self-checkout machines. “A member was intervening when ...

What once looked like a simple convenience has become a pressure point across the grocery store. Self-checkout was designed to speed up small trips and reduce waiting, but a growing mix of scanning ...

Technology has a way of both making life radically more convenient and upsetting organized labor. This has always been the case. A case in point is California’s perpetual war on self-service machines ...

You wouldn’t think we’d need a law to protect human interaction from being programmed out of what’s considered an everyday exercise. But when it comes to checkout lines at grocery stores, that’s ...

Senate Bill 438 would change how many self-checkout stations grocery stores in Connecticut can have open at one time.