Streams.AI for Microsoft Teams keeps users working inside Microsoft Teams while ensuring communications stay available ...

Microsoft is expanding the capabilities of Teams Phone with a new extensibility preview that allows organizations to build and integrate custom call workflows using Azure Communication Services (ACS).

Anywhere365, a provider of cloud-based contact center and dialogue management solutions, has today announced that through its long-term relationship with Microsoft, it will be introducing Microsoft’s ...

MONTRÉAL, Nov. 19, 2024 /CNW/ - Bell today announced it is launching services for Microsoft Teams Phone Mobile, building on its collaboration with Microsoft to offer Canadian businesses a flexible, ...

Microsoft 365 Insiders now have new Teams Phone enhancements. This is for members of the Teams Public Preview on Windows and Mac. It is focused on helping delegators and delegates manage calls more ...

At the end of the Microsoft keynote at Enterprise Connect, there was an announcement that, effective April 1, the Teams Phone Service Level Agreement (SLA) will be for 99.999% uptime – or “five 9s” as ...

Microsoft’s final Teams roundup for 2025 focuses on practical security and administrative quality-of-life improvements.

DUBLIN--(BUSINESS WIRE)--The "Growth Opportunities in the Microsoft Teams Phone Ecosystem" report has been added to ResearchAndMarkets.com's offering. This study provides insights into customer ...

Microsoft 365 Copilot early access testers can try it out now before a broader rollout. Microsoft 365 Copilot early access testers can try it out now before a broader rollout. is a senior editor and ...

CAMPBELL, Calif.--(BUSINESS WIRE)--8x8, Inc. (NASDAQ: EGHT), a leading integrated cloud contact center and unified communications platform provider, today announced the next generation of the 8x8 ...

Microsoft Teams will soon stop letting users send and receive SMS messages from their Android phones directly within the app. This change will take place in April 2025. Microsoft recommends that users ...