MINNEAPOLIS--(BUSINESS WIRE)--Avtex is pleased to announce the inclusion of more than a dozen applications on the Genesys® AppFoundry – a dedicated customer experience marketplace. This includes a new ...

SAN ANTONIO--(BUSINESS WIRE)--HelpSocial, the #1 platform for integrating social media and messaging apps in the contact center, will demonstrate its integration with the Genesys Customer Experience ...

Customers can improve productivity by £1.9 million; experience payback in less than three months FRIMLEY, England, Feb. 6, 2018 /PRNewswire/ -- Genesys® (http://www ...

SAN FRANCISCO — Feb. 14, 2018— Genesys® (www.genesys.com), the global leader in omnichannel customer experience andcontact center solutions, is accelerating its worldwide cloud-based customer ...

Among the services it offers, Company Nurse provides full around-the-clock registered nurse triage, a proprietary medical response platform, a validated and verified database of healthcare providers, ...

With AWS re:Invent officially underway in Las Vegas, this week is sure to bring plenty of announcements from the cloud infrastructure giant and its partners. The news is already starting to trickle ...

TACTAL integrates with the Genesys Customer Experience Platform to provide instant, global communications through any digital touchpoint with improved data capture NEW YORK, August 1, 2019 ...

SAN FRANCISCO, April 9, 2019 /PRNewswire/ -- Genesys® (www.genesys.com), a global leader in omnichannel customer experience and contact center solutions, is extending its integration with Google Cloud ...

Aims to keep problems at bay by separating product management activities into discrete organizational units. Genesys last week closed the Interactive Intelligence acquisition announced in August. The ...

SAN FRANCISCO, Feb. 6, 2018 /PRNewswire/ -- Genesys® (www.genesys.com) today announced that businesses using the PureCloud® platform, a cloud-based omnichannel contact center solution, can experience ...