Do you want to work remotely, from home, as a customer service agent? If you do, you're in luck! I look up new work at ...

Welcome to our guide on the different types of work at home jobs! With the rise of remote work and the ongoing pandemic, ...

Quiq reports on the role of automation in customer service, highlighting tools like AI for questions, ticket classification, ...

Automation is rising, but most consumers still want real human help. Learn what today’s trends reveal about trust, loyalty and the future of support. Customers still want to speak to a human. AI ...