Most startups measure success through top-line revenue growth. But beneath vanity metrics often lurks a hidden threat: sales ...

Forbes contributors publish independent expert analyses and insights. Pam Danziger reports on retail, focused on the luxury consumer market. Amazon founder Jeff Bezos famously said, “We’re not ...

"Business leaders are starting to recognize how costly keeping a poor-fit customer can be for business, such as overcustomization, custom-made solutions, and outsize time spent on servicing," said ...

Throughout my various stints as a CIO, I’ve had a number of opportunities to assist sales teams as they worked to land or close significant deals. But even more frequently, I was brought in to help ...

Not all prospects are created equal. What makes a good customer for your company? Are you sure you know?  Over the past several years, most of us would say that any prospect with a pulse is a ...

As ongoing conversations around climate change, carbon footprints and sustainability consume business decisions, the fashion industry is continuously impacted. Every year, more consumers are conscious ...