A Seattle woman waited more than 10 hours for a nurse-ordered ambulance, raising concerns about the city’s 911 nurse triage system and response standards.

Seattle's mayor declined to comment on the specifics of a Seattle Times investigation. A council member said his committee ...

OSHTEMO, Mich. — Life EMS Ambulance's Camp 911 hosts interactive experience for kids to learn about safety and how to react in emergencies. Kids from ages 9 through 11 were welcomed to the Oshtemo ...

Her calls were routed into Seattle's nurse-navigation line, where a nurse ultimately requested an ambulance through American Medical Response (AMR). That crew later reported "patient not found" and ...

Many cities, like Seattle, have added 911 nurse lines in recent years. But some have equipped their systems with more ...